Preston (Lancs) Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 04:00 to 01:00
    Saturday - 04:00 to 01:00
    Sunday - 04:00 to 01:00
  • Customer Help Point Information Kiosk on Platform 3
  • Helpline No
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.

  • Step Free Access

    Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/PRE.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Cycle Hire available from Leisure Lakes Bikes.  A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the Multi-Story car park.  For more details click here (http://www.leisurelakesbikes.com/hire-bikes/). 
  • Location

    Cycle Stands on Platform 7.  The Cycle Hub is by the second entrance of Butler Street which also leads onto Platform 7.

  • Note

    Cycle hub by the Butler Street entrance 200 spaces

    9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)

  • Sheltered YES Yes
  • Spaces 246
  • Type
    Compounds
    Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Preston station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Hire: Note Nearest Eurocar about half a mile from the station
  • Car Parking Details

    For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Fishergate
    Preston
    PR1 8AP
    
    Operator Name: Avanti West Coast
    Name: Station Car Park
    Spaces: 1025
    Charges:
    Daily: £12.50
    Monthly: £166.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £6.50
    Sunday: £6.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 18
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.avantiwestcoast.co.uk/where-we-go/parking

• Rental Car
  • Availability YES Yes
  • Note Nearest Eurocar about half a mile from the station

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.

• Station Location & Directions
  • Latitude 53.75687052
  • Longitude -2.708124657

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry. 
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note No Metro services

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 22:00
    Saturday - 04:45 to 21:00
    Sunday - 08:00 to 22:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the booking hall.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Taxi Information
  • Availability YES Yes
  • Note Available outside the entrance. A freephone line is available in the ticket office area.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick Up / Drop Off in the short stay car park on Butler St.