Rainham (Essex) Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 21:00
  • Booking Office Counter

    Customer Service Staff

  • Helpline YES Yes
  • Helpline Contact Details

    03457 44 44 22

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Outside station entrance

  • National Key Toilets

    Platform 2 . This can be accessed using a radar key.

  • Step Free Access

    If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel, in order for the gate to be opened onto the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/RNM.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    By station entrance

  • Note

    Racks also available nearby on council land

  • Sheltered YES Yes
  • Spaces 5
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)

• Parking
  • Car Parking Details

    Reserved Premier Parking (Annual): £1197.00

    Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

    
    Email: [email protected]
    Phone number: 0845 050 70 80
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 221
    Charges:
    Daily: £6.30
    Weekly: £26.00
    Monthly: £98.00
    ThreeMonthly: £287.00
    Annual: £995.00
    Saturday: £3.20
    Sunday: £3.20
    Note:

    Reserved Premier Parking (Annual): £1,197.00

    Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

    
    
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: No
    Accessible Car Park Equipment Note:

    Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces

    
    Cctv: Yes
    Open:
    - open 24h
    - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 2.

    The National key toilet is located on Platform 2 ; these toilets are operated by a RADAR key.

• Station Location & Directions
  • Latitude 51.5173546284
  • Longitude 0.1907490215

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03457 44 44 22
    
    Operator Name: Operated by c2c
  • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
  • Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday, Sunday and Public Holidays - 09:00 - 16:00  Christmas Day and Boxing Day: Closed. 0345 744 4422 (option 3, followed by option 3) [email protected] 
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note Closed Christmas Day and Boxing Day
  • Lost Property Number 03457 44 44 22
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 09:50
    Saturday
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Platform 2 
  • Oyster Notes

    Oyster top-up only available from self-service ticket machine

    The nearest Oyster Ticket Stops that can issue a new Oyster Card are:

    Rainham Village Newsagents, 51 Upminster Road South, Rainham, Essex. RM13 9YS.

    Gayatri Newsagents, 22 The Broadway, Rainham, Essex, RM13 9YW

  • Penalty Fares CC
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

• Taxi Information
  • Availability YES Yes
  • Note No 

• Other transportation
  • Rail Replacement Services

    At Bus Stop N at the front of the station.