Reading Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accessible Taxis

    Accessible taxis are available at the station entrance. please request staff assistance if you need to.

  • Accesible Ticket Machine

    Accessible ticket machines are located at the station entrance by the ticket office and at the car park.

  • Booking Office Counter

    Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.

  • Helpline
  • Helpline Contact Details

    If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

  • National Key Toilets

    Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/

  • Step Free Access

    platforms can be reached via lift and bridge, ticket office is step free.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

• Airport
  • Availability YES Yes
  • Note For Heathrow Airport, change at Reading onto the frequent RailAir luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here. Not all buses are accessible

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Cycle Hire: Note ReadyBike: http://www.readybike.co.uk
  • Location

    Front of station, underground short stay car park and long stay car park.

  • Note

    Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.

  • Sheltered YES Yes
  • Spaces 344
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Parking 1:
    
    Spaces: 0
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    Phone number: 0345 165 2030
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Multi Storey Car Park
    Spaces: 1387
    Charges:
    Daily: £23.70
    Weekly: £118.50
    Monthly: £215.00
    ThreeMonthly: £565.50
    Annual: £1,805.50
    
    Number Accessible Spaces: 14
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.apcoa.co.uk
    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Toilets are located on Station Platforms and in The Brunel Arcade building

• Station Location & Directions
  • Latitude 51.45878189
  • Longitude -0.971854374

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room 1
  • Lost Property Phone number: 03457 000 125
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Lost Property Number 03457 000 125
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 22:00
    Saturday - 06:15 to 22:00
    Sunday - 07:15 to 22:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

• Taxi Information
  • Availability YES Yes
  • Note Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    At the North side of the station