Reedham (Norfolk) Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Induction Loop No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point available o platform 1.
  • Helpline YES Yes
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Step Free Access

    There is step free access from the carpark to Platform 1 (for trains towards Norwich) only, with no step free access from the carpark to Platform 2 (for trains towards Great Yarmouth and Lowestoft) as there is a stepped footbridge between the platforms. Step free access to Platform 2 is only available via the entrance from Station Drive.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using one of the two Help Points at this station

    Assistance meeting point is on the platform.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    There are four cycle stands next to the entrance on to Platform 1 (for trains towards Norwich), and a further five cycle stands are on Platform 2 (for trains towards Great Yarmouth and Lowestoft), between the entrance on to the platform from Station Drive and the former station building and canopy. There are also two cycle lockers on Platform 2, located underneath the footbridge steps.

  • Note

    2 lockers and 12 sheffield stand spaces

  • Sheltered No
  • Spaces 20
  • Type
    Lockers
    Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Reedham (Norfolk) station (http://btopenzone.hotspot-directory.com)

• Parking
  • Car Parking Details Email: customer.service@ncp.co.uk
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 14
    Charges:
    Daily: £3.00
    Annual: £328.00
    
    Number Accessible Spaces: 1
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/reedham-station-greater-anglia/

• Restrooms
  • Toilets No
  • Baby Change No

• Station Information
  • Baby Change No
  • Lost Property YES Yes
  • Post Box No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Wifi No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Staffing Level YES Yes
  • ATM No
  • Bureau De Change No
  • Shops No
  • Trolley No
  • Waiting Room No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE

• Station Location & Directions
  • Latitude 52.5645259
  • Longitude 1.559666375

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the station entrance. Please note that due to access restrictions, this station can only be served by mini-bus.