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Richmond (London) Train Station

Richmond (London)

Richmond station
The Quadrant
Richmond
Greater London
TW9 2NA

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:15 to 21:45
Saturday - 06:15 to 21:45
Sunday - 07:15 to 21:30

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access Step-free category A Station - This station has step-free access to all platforms
      Coverage: whole Station
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Customer Help Point Help points are available on all platforms
    • Helpline YES Yes
    • Helpline Contact Details 0800 5282100
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    • Impared Access Ticket Gate Wide aisle ticket gate available.
    • Step Free Access Coverage Whole Station
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:15 to 21:45
      Saturday - 06:15 to 21:45
      Sunday - 07:15 to 21:30
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located in the platform level Concourse area. The National key toilets are located at the platform level Concourse area; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Richmond station
    • Telephone: Usage Type Cards And Coins
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Ticketing Services & Information
    • Pre-Purchase Collection YES Yes
    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall and on the lower station concourse
    • Penalty Fares SW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Richmond ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcards. 

  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Post Box YES Yes
    • Station Buffet YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Bureau De Change No
    • Lost Property YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property
      Operator Name:

      Please register your lost property using the form at S W R Lost Property. It can take several days for items to turn up, we will let you know if they do.

    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.46310164
    • Longitude -0.301039568
  • Parking
    • Car Parking Details

      Prices are valid from 28th July 2019

      Weekend tickets available after 1200 Friday £28.50

      Off Peak from 1600 Monday to Saturday



      Name: Station Car Park
      Spaces: 55
      Charges:
      Off-peak: £5.50
      PerHour: N/A
      Daily: £17.20
      Weekly: £85.90
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: £16.00
      Sunday: £5.50
      Note:

      Bank Holiday £5.50 



      Number Accessible Spaces: 1
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Closed Circuit TV YES Yes
    • Type
      Compound
      Stands
      Wheel Racks
    • Availability YES Yes
    • Location

      Cycle stands located in car park

    • Sheltered YES Yes
    • Spaces 212
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RMD.pdf)
  • Other transportation
    • Rail Replacement Services Opposite station on Kew Road (A307) bus stop Z
Useful links
Ticket types and fares

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Ticket types and fares
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Destinations & attractions
Changes to train times

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Changes to train times
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Popular routes