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Rochford Train Station

Rochford

Rochford station
West Street
Rochford
Essex
SS4 1AU

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Ticket office opening hours:

Monday - Friday - 06:00 to 17:00
Saturday - 07:30 to 14:20
Sunday - 09:00 to 15:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 17:00
      Saturday - 07:30 to 14:20
      Sunday - 09:00 to 15:00
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help point available on platform 2.
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Step Free Access

      This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via West Street, ramp access to the Shenfield / London side is via Church, approximately 320 metres or 3 minutes walk between access points.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the platform.

    • Step Free Access Coverage Whole Station
    • Staff Help

      Driver only operation services. Mobile assistance teams operate within the area and can be available for booked assists. Other options, customer can start / end their journey in Southend Victoria (3 miles). Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended

  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 17:00
      Saturday - 07:30 to 14:20
      Sunday - 09:00 to 15:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.58173343
    • Longitude 0.702317091
  • Airport
    • Availability YES Yes
    • Note Taxi services to Southend Airport. For Bus transfer customers should use Southend Victoria Station
  • Parking
    • Car Parking Details Email: customer.service@ncp.co.uk

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 205
      Charges:
      Off-peak: £5.00
      PerHour: N/A
      Daily: £6.50
      Weekly: £29.00
      Monthly: £130.00
      ThreeMonthly: £371.00
      SixMonthly: N/A
      Annual: £1300.00
      Saturday: £3.50
      Sunday: £3.50

      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Rochford station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Car park
    • Sheltered no
    • Spaces 12
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Local Buses from bus stops, 5 minutes walk
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Replacement transport stopoutside station entrance

Useful links
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