Runcorn Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 05:15 to 00:15
    Sunday - 08:00 to 00:45
  • Customer Help Point Available in the car park
  • Helpline No
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    Available on Platform 1, accessed via RADAR key.

  • Step Free Access

    This station has step-free access to all platforms / the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RUN.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Adjacent to Car Park 1 (Multi-Story)

  • Note

    16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)

  • Sheltered YES Yes
  • Spaces 16
  • Type
    Stands
    Racks

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Runcorn station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Parking 1:
    

    Tariff

    Monday to Friday - £6.00 for 0 - 6 Hours Parking

    Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Address:
    Station Car Park 1 - Multi Story (P
    Shaw Street
    Runcorn
    WA7 5TX
    
    Operator Name: Avanti West Coast
    Name: Station Car Park 1 - Multi Story ( Platform 1)
    Spaces: 451
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Number Accessible Spaces: 11
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - 05:15 to 23:45
    Saturday - 05:15 to 22:30
    Sunday - 08:15 to 23:45
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    Tariff

    Monday to Friday - £6.00 for 0 - 6 Hours Parking

    Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Address:
    Shaw Street
    Runcorn
    WA7 4TB
    
    Operator Name: Avanti West Coast
    Name: Station Car Park 2 ( Platform 1)
    Spaces: 76
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Number Accessible Spaces: 16
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - 05:15 to 23:45
    Saturday - 05:15 to 22:30
    Sunday - 08:15 to 23:45
    Url: https://www.nationalrail.co.uk/
    
    Parking 3:
    

    Tariff

    Monday to Friday - £6.00 for 0 - 6 Hours Parking

    Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Address:
    Holloway
    Runcorn
    WA7 5YB
    
    Operator Name: Avanti West Coast
    Name: Station Car Park 3 ( Platform 2)
    Spaces: 100
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - 05:15 to 23:45
    Saturday - 05:15 to 22:30
    Sunday - 08:15 to 23:45
    Url: https://www.nationalrail.co.uk/
    
    

• Priority Lounge Information
  • First Class Lounge: Note

    Located

    Platform 1 - Access available from the station

    Tickets Accepted

    Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.

    Facilities

    Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.

    Refreshments

    Tea, coffee, soft drinks. 

    Wi-Fi

    Wi-Fi is available

    Showers

    Showers are not available

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The National key toilets are located on Platform 1; these toilets are operated by a radar key.

• Station Location & Directions
  • Latitude 53.33871197
  • Longitude -2.739251703

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 06:00 to 20:00
    Saturday - 08:00 to 18:00
    Sunday - 10:00 to 18:00

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff for any customer information enquiry.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 19:30
    Saturday - 06:30 to 19:30
    Sunday - 08:45 to 19:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the booking hall.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Other transportation
  • Rail Replacement Services

    Pick Up / Drop Off in the turning circle adjacent to the station entrance.