Ryde Esplanade Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accesible Ticket Machine

    no

  • Helpline No
  • Helpline Contact Details

    Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

    Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

    Meeting point for assistance - Assisted Boarding Point on platforms.

    A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

  • Step Free Access

    Step-free access category A.

    There is step-free access to the platform via a short (3.3m) ramp (1:13 gradient).

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RYD.pdf)

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces No

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Ryde Esplanade station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes

• Station Location & Directions
  • Latitude 50.73285421
  • Longitude -1.159772507

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Customer Services Department on 0345 6000 650
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Mon - 05:25 to 19:00
    Friday - 06:10 to 19:00
    Saturday - 06:15 to 17:15
    Sunday - 07:30 to 18:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares IL
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Ryde Esplanade ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Taxi Information
  • Availability YES Yes
  • Note Taxi Rank. Ryde Taxis - 01983 811111 Jet Cars - 01983 566566

• Other transportation
  • Rail Replacement Services

    During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops

    To Ryde Pier Head: a shuttle bus will operate from the 20 minutes bay near the entrance to the pier.

    To Ryde St Johns Road, Brading, Sandown, Lake and Shanklin: from Bus Stand D in the Bus Station.