Shepperton Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Induction Loop No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Helpline YES Yes
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Step-free category A Station - This station has step-free access to all platforms.

    
    Coverage: whole Station
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Customer Help Point Help points are available on all platforms
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • National Key Toilets

    N/A

  • Step Free Access Coverage Whole Station
  • Staff Help

    Telephone 0800 52 82 100

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage
  • Location

    Platform 1 and booking hall entrance

  • Spaces 36
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Type Racks

• Phones, Internet & Wi-fi
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Shepperton station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Web Kiosk: Available No

• Parking
  • Car Parking Details Phone number: 0345 6000 650
    
    Name: Station Car Park
    Spaces: 7
    Free: true
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note

    N/A

• Station Location & Directions
  • Longitude -0.446776819
  • Latitude 51.39680664

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Post Box YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Wifi YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes
  • Lost Property YES Yes
  • Shops No
  • Trolley No
  • Waiting Room No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Shepperton ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

  • Pre-Purchase Collection YES Yes
  • Customer Service Note Near the station entrance

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SHP.pdf)

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:25 to 13:00
    Saturday - 08:00 to 13:00
    Sunday - 09:00 to 13:00

• Other transportation
  • Rail Replacement Services

    Front of Station in Station Approach off Green Lane (B3366)