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Shrewsbury Train Station

Shrewsbury

Shrewsbury station
Castle Foregate
Shrewsbury
Shropshire
SY1 2DQ

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:20 to 20:40
Saturday - 05:20 to 19:30
Sunday - 07:30 to 19:30

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Saturday - 05:00 to 01:00
      Sunday - 07:00 to 00:45
    • Accesible Ticket Machine

      The ticket machines take cash, debit and credit cards.  

    • Helpline 1
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
    • Step Free Access

      Category B

      Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Help provided at the following times and by on train staff outside staffing hours

      0500 - 0100 Mondays to Saturdays

      0700 - 0045 Sundays

  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note On the left in the station subway
    • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. 

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:20 to 20:40
      Saturday - 05:20 to 19:30
      Sunday - 07:30 to 19:30
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.71141159
    • Longitude -2.74894276
  • Parking
    • Car Parking Details Parking 1:

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 08450 507 080

      Operator Name: National Car Parks Ltd
      Name: Howard Street
      Spaces: 145
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices.   



      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      - open 24h
      - open 24h
      Url: http://www.ncp.co.uk/

      Parking 2:

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 08450 507 080

      Operator Name: National Car Parks Ltd
      Name: Station Forecourt
      Spaces: 11
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices.   



      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      - open 24h
      - open 24h
      Url: http://www.ncp.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Shrewsbury station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Location on Platform 7
    • Note

      45 hoops

    • Sheltered YES Yes
    • Spaces 100
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Bus stops are located near the station on Castle Street.  Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk (http://www.arrivabus.co.uk/) Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note pick up and set down
  • Other transportation
    • Rail Replacement Services

      Wait at the station forecourt

Useful links
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