Solihull Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 05:35 to 00:00
    Saturday - 06:15 to 00:00
    Sunday - 09:10 to 23:50
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • Customer Help Point On both platforms
  • Helpline
  • Helpline Contact Details

    03456 005 165

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    In short-stay car park.

  • Step Free Access

    Step Free Access Category A. Step free access to platforms via lifts.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Passenger Assistance Meeting Point is in the booking office.

    If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.

• Airport
  • Availability YES Yes
  • Note Connections to Birmingham International Airport available. The X12 bus, operated by National Express, runs every 20mins from Solihull station to the airport.For fares, timetables, and more information click here (https://www.nationalexpress.com/en).

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note For multi-operator bus information visit: www.networkwestmidlands.co.uk (http://www.networkwestmidlands.co.uk ) Buy a Birmingham PLUSBUS ticket (http://www.plusbus.info ) with your train ticket, for unlimited bus and midland metro travel around Birmingham.

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    on platform 1

  • Sheltered YES Yes
  • Spaces 30
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services
  • Post Box: Note

    Outside the station

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details

    With effect from 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. Please see signs in the car park for details on how to pay to park in this car park.

    
    Phone number: 0345 434 8008
    
    Address:
    Station Approach
    Solihull
    B91 1LE
    
    Operator Name: Excel Parking on behalf of Transport for West Midlands
    Name: Station Car Park
    Spaces: 446
    Charges:
    Off-peak: £3.50
    Daily: £6.00
    Weekly: £22.50
    Saturday: £3.50
    Sunday: £3.50
    Note:

    As of 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. As a result, you can no longer pay for parking at the Ticket Office or Chiltern Railways TVMs.

    Payment options:

    • Cash, credit/debit card or Swift pay as you go at the pay stations within the car park
    • The SwiftParking app for Android and iOS
    • The Connect Cashless Parking app for Android and iOS (Location Code: 5454)
    • Pay by Phone on 0345 434 8008* (Location Code: 5454)
    • ConnectCashlessParking.com (Location Code: 5454)

    * Calls to 0345 numbers are charged at the same rate as those to geographic (01 and 02) numbers.

    
    
    Number Accessible Spaces: 8
    Accessible Spaces Note:

    Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://connectcashlessparking.com/

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Between platforms 1 and 2

• Station Location & Directions
  • Latitude 52.414621
  • Longitude -1.7893935

• Station Information
  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:35 to 00:00
    Saturday - 06:15 to 00:00
    Sunday - 09:10 to 23:50

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note  In the Booking Hall.
  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

• Taxi Information
  • Availability YES Yes

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services depart from the front of the station on Station Approach Road.