South Bank Train Station

• NO Waiting room
• NO Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Customer Help Point none
  • Helpline YES Yes
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Step Free Access
    • Category B Station
    • Station is unstaffed

    Access for disabled passengers to platform 1 (Middlesbrough) from Normanby Road is accessible. However access to the platform 2 (Saltburn) is via a footbridge so is not suitable for wheelchair users.

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note None available. Busline 0871 200 2233

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Station entrance

  • Note

    There are stands available at the station. Stands are free of charge

  • Sheltered No
  • Spaces 2
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around South Bank station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 54.58383426
  • Longitude -1.176660612

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level YES Yes

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection No
  • Ticket Machine No
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    More information at www.northernrailway.co.uk/smart

• Other transportation
  • Rail Replacement Services

    Pick/Up Drop Off on road at entrance to lane leading to station.