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Southend Victoria Train Station

Southend Victoria

Southend Victoria station
Victoria Avenue
Southend-on-Sea
Essex
SS2 6AZ

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - to
Saturday - to
Sunday - to

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:00 to 23:00
      Saturday - 06:00 to 23:00
      Sunday - 07:00 to 23:00
    • Accessible Taxis

      Taxi rank at front of station

    • Customer Help Point Help points available on platforms 1 and 2
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

      Southend Victoria station has Secure Station Acreditation

    • Step Free Access

      This station has step free access to all platforms.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance is provided by station staff during the hours of train service operation. Booking is recommended
    • Helpline Open Note 08:00 - 20:00
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located near Platform 1. The National key toilets are located near Platform 1; these toilets are operated by a radar key. The National key toilets are only all toilets including accessible (radar key) toilets are located alongside platform 1
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - to
      Saturday - to
      Sunday - to
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property
      Operator Name: Lost property phone line service
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.54151627
    • Longitude 0.711514592
  • Airport
    • Availability YES Yes
    • Note Bus services to Southend Airport
  • Parking
    • Car Parking Details Email: customer.service@ncp.co.uk

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 14
      Charges:
      Off-peak: £5.50
      PerHour: N/A
      Daily: £5.50
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: £4.00
      Sunday: £4.00

      Number Accessible Spaces: 1
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Southend Victoria station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note http://www.bikeandgo.co.uk/ Only 3.80 per 24 hours (10 Bike & Go bicycles) Live
    • Location Beside station building in secure compound
    • Note

      86 Sheffield Stand spaces

    • Sheltered YES Yes
    • Spaces 62
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note First and Arriva operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) and www.arrivabus.co.uk (http://www.arrivabus.co.uk/) Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info (http://www.plusbus.info/) Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Cycle Hire YES Yes
    • Rail Replacement Services

      Replacement transport stop on station forecourt

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