Stafford Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - 07:30 to 00:00
  • Booking Office Counter

    The Travel Centre adjacent the Ticket Office has low counters.

  • Helpline No
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step-free access to all platforms / the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The National key toilets are located on Platform 1; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the Booking hall.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Ticketing Hours
  • Ticket Office Hours Saturday - 06:00 to 20:00
    Sunday - 08:30 to 20:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry. 
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.80390859
  • Longitude -2.122036782

• Parking
  • Car Parking Details Parking 1:
    

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website. 

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Railway Street
    Stafford
    ST16 2DT
    
    Operator Name: Avanti West Coast
    Name: Railway Street ( Car Park 1)
    Spaces: 75
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £5.50
    Sunday: £5.50
    Note:

     For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.** 

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Address:
    Multi Story Car Park
    Station Road
    Stafford
    ST16 2AA
    
    Operator Name: Avanti West Coast
    Name: Stafford Multi Story ( Car Park 2)
    Spaces: 467
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £5.50
    Sunday: £5.50
    
    Number Accessible Spaces: 14
    Accessible Spaces Note:

    4 Electric Vehicle charging points available

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Stafford station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Mammoth Lifestyle and Fitness LtdThe Green, Milford Stafford ST17 0UR 01785 664555 [email protected] (mailto:[email protected]) (4-miles)
  • Location

    84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)

  • Note

    42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)

  • Sheltered YES Yes
  • Spaces 126
  • Type
    Stands
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/STA.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note The Taxi rank is immediately outside the station 

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Rail replacement coach services can be found at the front of the station on the left hand side.