Stanford-le-Hope Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 20:30
    Saturday - 06:15 to 20:30
    Sunday - 06:45 to 16:00
  • Booking Office Counter

    Customer Service Staff

  • Helpline YES Yes
  • Helpline Contact Details

    03457 44 44 22

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Outside station entrance

  • Step Free Access

    Step free access is available to both platforms via the level crossing

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SFO.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Outside station entrance and in car park

  • Sheltered YES Yes
  • Spaces 70
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details

    Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

    
    Email: [email protected]
    Phone number: 0845 050 70 80
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 66
    Charges:
    PerHour: £1.00
    Daily: £6.85
    Weekly: £28.00
    Monthly: £108.00
    ThreeMonthly: £312.00
    Annual: £1,077.00
    Saturday: £3.20
    Sunday: £3.20
    Note:

    Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Accessible Car Park Equipment Note:

    Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces

    
    Cctv: Yes
    Open:
    - open 24h
    - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 51.5143671372
  • Longitude 0.4230412837

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03457 44 44 22
    
    Operator Name: Operated by c2c
  • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
  • Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday - Sunday - Public Holidays: 09:00 - 16:00 Christmas Day and Boxing Day: Closed 0345 744 4422 (option 3, followed by option 3) [email protected]
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03457 44 44 22
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:30 to 19:15
    Saturday - 06:30 to 19:15
    Sunday - 08:15 to 16:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares CC
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

• Taxi Information
  • Availability YES Yes
  • Note No 

• Other transportation
  • Rail Replacement Services

    Rail replacement buses operate as follows:

    - If travelling towards Grays/London, exit station entrance via platform 1, turn right and wait at bus stop A on London Road

    - If travelling towards Pitsea/Southend, exit station entrance via platform 2, turn left and wait at bus stop B opposite side of London Road

    NOTE: Due to a road closure at Stanford-le-Hope Level Crossing on Sunday 21 August 2016, c2c replacement buses will be unable to stop in the normal position on London Road.

    c2c rail replacement buses on this date will instead serve Rookery Corner Bus Stop, 10 minutes walk from the station.

    More information can be found here