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Stansted Airport Train Station

Stansted Airport

Stansted Airport station
Under the Airport Terminal
Bassingbourn Road
Stansted
Essex
CM24 1QW

GET DIRECTIONS

Ticket office opening hours:

Monday - Sunday - 06:30 to 19:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      This station has step free access to all platforms. Lifts available.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the Customer Information point.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance is provided by station staff during the hours of train service operation. Booking is recommended
    • Helpline Open Note 08:00 - 20:00
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Sunday - 06:30 to 19:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensArrivalScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.8885966
    • Longitude 0.26081836
  • Rental Car
    • Availability YES Yes
    • Note In Airport terminal
  • Airport
    • Availability YES Yes
    • Note Station is within the Stansted Airport Terminal
  • Parking
    • Car Hire: Note In Airport terminal
    • Car Parking Details
      Operator Name: British Airports Authority
      Spaces: 5000
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Accessible Car Park Equipment: Yes
      Cctv: No
      Url: http://www.stanstedairport.com/parking
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability No
    • Closed Circuit TV YES Yes
    • Location No cycle parking
    • Sheltered no
    • Spaces No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Local buses and National Coach routes stop in bus station located at airport
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Rail Replacement services operate from the main coach station as directed by Station Staff.

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