Stockport Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 04:50 to 01:15
    Sunday - 07:00 to 01:30
    Saturday - 05:00 to 00:30
  • Helpline No
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step-free access to all platforms / the platform

    Lifts are available to all platforms via the station subway

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Monday to Friday 0450-0215, Saturday 0450-0030 and Sunday 0700-0130

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SPT.pdf).A city centre free shuttle bus also operates, click here (http://www.tfgm.com) for more information.

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4

  • Note

    20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)

    20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)

    18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)

  • Sheltered YES Yes
  • Spaces 90
  • Type
    Lockers
    Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Mail and Express Services
  • Post Box: Note

    On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Stockport station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Phone number: 0845 050 7080
    
    Address:
    Stockport Exchange Station
    11 Railway Road
    Stockport
    SK1 3SW
    
    Operator Name: Avanti West Coast
    Name: Stockport Exchange Station
    Spaces: 1000
    Charges:
    Daily: £14.50
    
    Number Accessible Spaces: 0
    Accessible Spaces Note:

    6 Electric Vehicle charging points

    
    Accessible Car Park Equipment: No
    Accessible Car Park Equipment Note:

    Disabled bays: 50

    
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.

• Station Location & Directions
  • Latitude 53.40555627
  • Longitude -2.163011702

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:10 to 20:30
    Saturday - 06:30 to 19:30
    Sunday - 08:00 to 19:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found on the station concourse and at the Edgley entrance
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

• Taxi Information
  • Availability YES Yes
  • Note  The Taxi rank is situated on Station Road, outside the main entrance.

• Other transportation
  • Rail Replacement Services

    Rail replacement coach services can be found at the front of the station.