Stourbridge Town Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Induction Loop No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Accessible Taxis

    Accessible taxis are not available

  • Customer Help Point On platform.
  • Helpline YES Yes
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impaired Accessible Ticket Machines No
  • Impaired Mobility Set Down No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 18:00
    Saturday - 09:00 to 18:00
  • Helpline Contact Details

    0800 0248998

    
    
  • National Key Toilets

    N/A

  • Nearest Stations with Facilities SBJ
  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SBT.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 4
  • Type Lockers

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Stourbridge Town station (http://btopenzone.hotspot-directory.com )

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note

    N/A

• Station Information
  • Baby Change No
  • Lost Property No
  • Post Box No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Wifi No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stourbridge Town Station is accredited by the Secure Station Scheme**
  • Staffing Level YES Yes
  • ATM No
  • Bureau De Change No
  • Shops No
  • Trolley No
  • Waiting Room No
  • Information Systems DepartureScreensAnnouncements

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:00 to 18:00
    Saturday - 09:00 to 18:00
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    
  • Ticket Machine YES Yes
  • Customer Service Note A Permit to Travel Machine is available for use when no other ticket buying facilities are in operation.
  • Penalty Fares LM

• Taxi Information
  • Availability YES Yes
  • Note Very close to station. Stourbridge Town (SBT) Station ABM 01384 838383 Falcon 01384 393939.

• Station Location & Directions
  • Latitude 52.45558734
  • Longitude -2.141821696

• Other transportation
  • Rail Replacement Services

    Rail replacement vehicles will operate from Vauxhall Road, adjacent to the station.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.