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Surbiton Train Station

Surbiton

Surbiton station
Victoria Road
Surbiton
Greater London
KT6 4PE

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:20 to 21:45
Saturday - 06:20 to 21:30
Sunday - 07:20 to 21:30

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Help points are available on all platforms
    • Helpline YES Yes
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access Step-free category B station - This station has step-free access from the main entrance to all platforms via lifts. There is no step-free access from the rear (South Bank) entrance.
      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall
    • Penalty Fares SW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Surbiton ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard. 

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:20 to 21:45
      Saturday - 06:20 to 21:30
      Sunday - 07:20 to 21:30
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property
      Operator Name:

      Please register your lost property using the form at S W R Lost Property. It can take several days for items to turn up, we will let you know if they do.

    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.39246129
    • Longitude -0.303959858
  • Parking
    • Car Parking Details Parking 1:
      Car Park 1 (Downside) is NOT step free

      Weekend tickets available from 1100 Friday £10.50

      Off Peak from 1100 Monday to Friday



      Name: Upside and Downside
      Spaces: 446
      Charges:
      Off-peak: £7.00
      PerHour: N/A
      Daily: £12.10
      Weekly: £59.90
      Monthly: £181.30
      ThreeMonthly: £543.90
      SixMonthly: N/A
      Annual: £1969.00
      Saturday: £3.50
      Sunday: £3.50
      Note:

      Bank Holiday £3.50



      Number Accessible Spaces: 1
      Accessible Spaces Note: Parking is chargeable for all vehicles
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Cctv: No
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Surbiton station
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Note

      Secure area

    • Sheltered YES Yes
    • Spaces 330
    • Type Compound
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SUR.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Taxi Rank on the Victoria Road forecourt 
  • Other transportation
    • Rail Replacement Services

      Station forecourt off Victoria road

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