Swansea Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - 03:00 to 00:00
    Sunday - 07:00 to 00:00
  • Accesible Ticket Machine

    The ticket machines take cash, debit and credit cards.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located on Platform 1; these toilets are operated by a radar key.

  • Step Free Access

    Category A.

    Step free access to all platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).  Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking at Swansea station is provided at three locations.

    On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles

  • Note

    64 Sheffield stands providing for 128 bikes are provided

  • Sheltered YES Yes
  • Spaces 128
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Swansea station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details
    Operator Name: A P C O A
    Name: Swansea Station
    Spaces: 41
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    - open 24h
    - open 24h
    Url: https://www.apcoa.co.uk/tfwr

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

• Station Location & Directions
  • Latitude 51.62514381
  • Longitude -3.941576226

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL http://www.tfwrail.wales/lostproperty
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:15 to 20:00
    Saturday - 06:15 to 20:00
    Sunday - 08:00 to 20:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Booking hall
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Taxi Information
  • Availability YES Yes
  • Note Taxi rank is situated adjacent to the station

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is at the station front.