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Telford Central Train Station

Telford Central

Telford Central station
Euston Way
Telford
Shropshire
TF3 4LZ

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:00 to 19:00
Saturday - 06:00 to 19:00
Sunday - 10:00 to 17:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:00
      Saturday - 06:00 to 19:00
      Sunday - 10:00 to 17:00
    • Accessible Taxis

      Accessible taxis are available

    • Booking Office Counter

      1 to 1 contact with ticket office staff

    • Helpline YES Yes
    • Helpline Contact Details 0800 0248998
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      Level access through Booking Hall to Birmingham Platform from car park and station forecourt. Additional 2 side entrances give level access direct to Birmingham Platform. Level access from entrance on South West side of station to Platform 2 (trains to Shrewsbury). Only access between platforms is via public pedestrian overbridge - ramp up from Platform 2 side is 100m long. Ramp down to Platform 1 side is 80m long. Alternative route via 27 steps down to station forecourt. Step-free route between platforms is 235m. Second entrance to Platform 2 has 6 steps, third entrance has 40 steps. Additional station entrance to Platform 1 at far end of Platform with 1 steps. Booking Hall has heavy swing doors.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note A Ticket Vending Machine is located outside the booking hall.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 19:00
      Saturday - 06:00 to 19:00
      Sunday - 10:00 to 17:00
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property
      Operator Name: None
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Telford Central Station is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.68112339
    • Longitude -2.440981963
  • Parking
    • Car Parking Details Email: customersupport.uk@parkindigo.com
      Phone number: 0330 1235 247

      Operator Name: Indigo
      Name: Station Car Park
      Spaces: 182
      Charges:
      Off-peak: £4.00
      PerHour: N/A
      Daily: £6.50
      Weekly: £24.50
      Monthly: £78.00
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: £625.00
      Saturday: £4.00
      Sunday: £4.00

      Number Accessible Spaces: 14
      Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Telford Central station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered no
    • Spaces 40
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TFC.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: Phone
      Operator Name: None
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Telford Central (TFC)Station Oakengates 01952 616161 Telford 01952 610808 Central Cars 01952 501050 Please refer to station operator. Long route between platforms via ramp and public footpath.
  • Other transportation
    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: At the public service bus stop outside the front of the station.

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