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Thornaby Train Station

Thornaby

Thornaby station
Mandale Road
Thornaby
Cleveland
TS17 6AW

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:45 to 19:45
Saturday - 05:45 to 19:45
Sunday - 09:15 to 17:15

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 19:45
      Saturday - 05:45 to 19:45
      Sunday - 09:15 to 17:15
    • Customer Help Point  Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
    • Helpline
    • Helpline Contact Details 0800 107 2149
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Nearest Stations with Facilities MBR
    • Step Free Access Step free access is provided from the station entrance to the platform. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:45 - 19:45 Sunday: 08:45 - 17:30 This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities). 

  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No
      AVAILABLE AT TICKET OFFICE
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 19:45
      Saturday - 05:45 to 19:45
      Sunday - 09:15 to 17:15
  • Station Information
    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room 1
    • Lost Property Phone number: 0345 600 1672
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 0345 600 1672
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 54.55945018
    • Longitude -1.300710445
  • Parking
    • Car Parking Details
      Operator Name: A P C O A on behalf of Trans Pennine Express
      Name: Station Car Park
      Spaces: 60
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: £3.10
      Weekly: £13.50
      Monthly: £46.00
      ThreeMonthly: £120.00
      SixMonthly: N/A
      Annual: £365.00
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 4
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Thornaby station (https://www.o2wifi.co.uk/hotspot/)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV No
    • Location On the approach road opposite the ticket office
    • Note

       

       In addition 3 lockers are rentable from Stockton Council located in the Car Park.

       

    • Sheltered YES Yes
    • Spaces 12
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TBY.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note The nearest taxi rank is at the station entrance.
  • Other transportation
    • Rail Replacement Services Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in.
      Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
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