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Tottenham Hale Train Station

Tottenham Hale

Tottenham Hale station
Ferry Lane
Tottenham
Greater London
N17 9LR

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Ticket office opening hours:

Monday - Friday - 06:30 to 20:00
Saturday - 07:00 to 19:00
Sunday - 08:00 to 19:00

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      Step free access to the north-bound (Stansted and Cambridge) platform only. Lifts have just been installed to access the London bound platform but are going through a service introductory testing phase and are currently unavailable.

      This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: whole Station
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 20:00
      Saturday - 07:15 to 19:40
      Sunday - 08:15 to 15:45
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Open Note 08:00 - 20:00
    • Impared Access Ticket Gate

      Tottenham Hale station has Secure Station Acreditation

    • Step Free Access Coverage No Part of Station
    • Staff Help Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
  • Airport
    • Note Train services direct to Stansted Airport on Stansted Express
    • Availability YES Yes
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:30 to 20:00
      Saturday - 07:00 to 19:00
      Sunday - 08:00 to 19:00
  • Subway/transit
    • Metro: Availability YES Yes
    • Metro: Note London UndergroundVictoria Line services
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets and accessible toilets are located on Platform 2
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Tottenham Hale station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Ticketing Services & Information
    • Pre-Purchase Collection YES Yes
    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
      Tickets can be collected on Smartcard at this station
  • Station Information
    • ATM No
    • Baby Change YES Yes
    • Post Box No
    • Station Buffet YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Bureau De Change No
    • Lost Property YES Yes
    • Shops No
    • Seated Area YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.58831639
    • Longitude -0.059922399
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Closed Circuit TV No
    • Availability No
    • Location No cycle parking
    • Sheltered no
    • Spaces No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Transport for London buses operate from outside the station
  • Taxi Information
    • Availability YES Yes
    • Note front of station
  • Other transportation
    • Rail Replacement Services

      Not served by rail replacement transport. Passengers to use Seven Sisters Station as an alternative; LUL Ticket Acceptance may be available.

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