Wakefield Westgate Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:00 to 23:59
    Saturday - 05:00 to 23:59
    Sunday - 08:30 to 23:59
  • Accessible Taxis

    A small number are accessible, therefore advance notification (via station) ensures they are available when required

  • Booking Office Counter

    Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

  • Customer Help Point On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
  • Helpline No
  • Helpline Contact Details

    03457 225 225 or 18001 03457 225 225 (Text relay service)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.

  • Step Free Access

    This station has step free access to all platforms.

    This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

    Lift access between Platforms 1 & 2.

    Wakefield has two RNIB 'Maps for All' -  located on the paved area outside the main entrance and inside the entrance from the short stay car park.

    Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

• Alternative Station Code
  • National Location Code WKF
  • Sixteen Character Name WAKEFIELD WESTGT

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WKF.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Front of station

  • Sheltered YES Yes
  • Spaces 30
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Other amenities
  • Tourist Information Office No
  • Waiting Room YES Yes
  • Other SATURDAY
    06:00:00 - 21:00:00
    SUNDAY
    08:30:00 - 21:00:00
    WEEKDAYS
    06:00:00 - 21:00:00
  • Waiting Room Note

    This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

    Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00

• Other transportation
  • Rail Replacement Services

    Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Wakefield Westgate station (http://btopenzone.hotspot-directory.com )

• Parking
  • Car Parking Details Parking 1:
    
    Name: Multi Storey Car Park
    Spaces: 900
    Charges:
    PerHour: £0.90
    Daily: £11.50
    Weekly: £46.00
    Monthly: £122.50
    Annual: £1,925.00
    Saturday: £6.75
    Sunday: £6.75
    Note:

    Short Stay 30-60 mins - £0.90

    Going away for a long weekend? Park from 06:00 on Friday until 23:59 on Monday for just £17.

    Simply purchase your ticket at the car park on the day.

    
    
    Number Accessible Spaces: 19
    Accessible Spaces Note:

    Parking is chargeable for all vehicles

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Operator Name: London North Eastern Railway
    Name: Forecourt
    Spaces: 0
    Charges:
    PerHour: £2.00
    
    Number Accessible Spaces: 0
    Accessible Spaces Note:

    Parking is chargeable for all vehicles

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Priority Lounge Information
  • First Class Lounge: Note

    Located

    Behind gateline. Adjacent to Station Management Centre. 

    Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

    Tickets Accepted 

    • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
    • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
    • Any London North Eastern Railway First Class packages
    • First Advance (routed LNER/LNER & connections)
    • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
    • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
    • London North Eastern Railway Rewards First Class Leisure Single (routed LNER /LNER & connections)
    • London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER /LNER & connections)
    • Inclusive Tour Tickets (Superbreak etc.)
    • Weekend First

    Restricted tickets 

    • All First Class tickets valid only on other train operators, including Caledonian Sleepers. 

    Facilities

    TV, newspapers

    Refreshment

    Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits 

    Wi-Fi 

    Yes

    Showers

    No

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.

• Station Location & Directions
  • Latitude 53.68174679
  • Longitude -1.505407662

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 06:00 to 21:00
    Saturday - 06:00 to 20:30
    Sunday - 08:15 to 20:45

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03457 225333
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03457 225333
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:00
    Saturday - 07:00 to 19:00
    Sunday - 09:00 to 16:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note In the booking hall.
  • Penalty Fares GR
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

     Collection is available for Smart tickets bought online.

• Taxi Information
  • Availability YES Yes
  • Note Wakefield Westgate is alarge station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.