Walton-on-the-Naze Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours SATURDAY
    05:50:00 - 13:09:00
    SUNDAY
    08:30:00 - 16:30:00
    WEEKDAYS
    05:47:00 - 13:40:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accesible Ticket Machine

    Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

  • Customer Help Point Located at side entrance.
  • Helpline 1
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities COL
  • Step Free Access

    This station has step free access to the single platform for trains towards Thorpe-Le-Soken and Colchester.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the platform.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Station is staffed part-time with a Welcome Host. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using the Help Point at this station
  • Helpline Open Note

    08:00 - 20:00

    
    

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Limited local bus services call near station.

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Location

    There is one sheltered cycle parking area providing 10 spaces adjacent to Platform 1 (for trains towards Thorpe-Le-Soken and Colchester), located between the station building and the Station Yard car park.

  • Note

    10 sheffield stand spaces.

  • Sheltered YES Yes
  • Spaces 10
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Walton on the Naze station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details
    Operator Name: Tendring District Council
    Name: Council Managed Car Park
    Spaces: 300
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.tendringdc.gov.uk/car-parks/station-yard-car-park-walton

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 51.84620069
  • Longitude 1.267920697

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreens
  • Staffing Level No

• Subway/transit
  • Metro: Availability No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Tickets can be collected on Smartcard at this station

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the service bus stops at the front of the station.