Warrington Bank Quay Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 00:00
    Saturday - 05:30 to 00:00
    Sunday - 08:15 to 00:00
  • Helpline No
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step-free access to all platforms / the platform

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WBQ.pdf).A city centre shuttle bus also operates, click here (http://www.networkwarrington.co.uk/assets/library/original/pdf/1/timetable-101-june-2014-web.fdd0d872faac8fecede52bfe8c92147e.1402587315.pdf#Network Warrington Centrelink) fore more information.

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note line-height: 17.02px; Brompton Bike Hire is available at the station.  They have two tariffs to chose from; frequent and leisure.  Each has an annual membership fee and a daily hire charge.  Please  click here (https://www.bromptonbikehire.com/docks/2736-warrington-bank-quay line-height: 17.02px; ) line-height: 17.02px;  for more information.
  • Location

    28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.

  • Note

    10 hoops at station front (2 x cycles per hoop = 20 spaces)

    5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)

    3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)

  • Sheltered YES Yes
  • Spaces 36
  • Type
    Stands
    Racks

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Warrington Bank Quay station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Parking 1:
    

    For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Car Park Number 1
    Parker Street
    Warrington
    WA1 1LW
    
    Operator Name: Avanti West Coast
    Name: Warrington Bank Quay Car Park 1 - Parker Street
    Spaces: 77
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    2 Electric Vehicle Charging Point

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Saturday - 05:15 to 00:15
    Sunday - 08:15 to 00:15
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

     For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Car Park Number 2
    Slutchers Lane
    Warrington
    WA1 1JY
    
    Operator Name: Avanti West Coast
    Name: Warrington Bank Quay Car Park 2 - Slutchers Lane
    Spaces: 200
    Charges:
    Daily: £9.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Saturday - 05:15 to 00:15
    Sunday - 08:15 to 00:15
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.

• Station Location & Directions
  • Latitude 53.38553871
  • Longitude -2.602849785

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 19:00
    Saturday - 05:45 to 19:00
    Sunday - 08:45 to 19:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found on the main concourse.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick Up / Drop Off on Station Forecourt.