Skip to main content

NUS Banner

You can now book Grand Central tickets up to six months in advance - Find out more

Students save 25% on Grand Central Advance tickets - Find out more

Standalone QTT

Search box

West Horndon Train Station

West Horndon

West Horndon station
Station Approach
West Horndon
Essex
CM13 3TJ

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:15 to 10:30
Saturday
Sunday

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Booking Office Counter

      Customer Service Staff

    • Helpline YES Yes
    • Helpline Contact Details 03457 44 44 22
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Outside station entrance

    • National Key Toilets Within booking hall. This can be accessed using a radar key.
    • Step Free Access

      Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located in the Booking Hall.

      The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note Platform 2
    • Penalty Fares CC
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:15 to 10:30
      Saturday
      Sunday
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday - Friday, 08:00 - 20:00. Saturday - Sunday - Public Holidays, 09:00 - 16:00 Closed Christmas Day - Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.567950568
    • Longitude 0.3406471967
  • Parking
    • Car Parking Details

      Premier Reserved Parking (Annual): £1,497.00

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays


      Email: customer.service@ncp.co.uk
      Phone number: 0845 050 70 80

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 146
      Charges:
      Off-peak: £3.10
      PerHour: N/A
      Daily: £8.20
      Weekly: £30.70
      Monthly: £117.10
      ThreeMonthly: £340.00
      SixMonthly: N/A
      Annual: £1170.00
      Saturday: £3.10
      Sunday: £3.10
      Note:

      Premier Reserved Parking (Annual): £1,231.00

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays



      Number Accessible Spaces: 3
      Accessible Car Park Equipment Note:

      Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces


      Cctv: Yes
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Car Park & Platform 2 (Shoeburyness bound)
    • Sheltered no
    • Spaces 20
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WHR.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note No 
  • Other transportation
    • Rail Replacement Services

      Outside station entrance in car park 

Useful links
Ticket types and fares

Discover our range of ticket types and find the best fares for your journey

Ticket types and fares
Destinations and attractions

Find out more about the most popular destinations on our network

Destinations & attractions
Changes to train times

Look for planned changes to timetables on the dates you are due to travel

Changes to train times
Popular routes

Discover the most popular routes on our network and plan your next journey

Popular routes