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Westerfield Train Station

Westerfield

Westerfield station
Westerfield Road
Westerfield
Suffolk
IP6 9AE

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Ticket office opening hours:

no information

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Located on platforms 1 and 2.
    • Helpline 1
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Nearest Stations with Facilities

      The nearest station(s) with more facilities than Westerfield are:

      • Ipswich
    • Step Free Access

      This station has step free access to both platforms via the level crossing on Westerfield Road approximately 30 metres between the platforms.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the platform.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensArrivalScreens
    • Staffing Level No
  • Station Location & Directions
    • Latitude 52.08087836
    • Longitude 1.166130957
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Westerfield station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV No
    • Location

      One cycle hoop on each platform.

    • Note

    • Sheltered No
    • Spaces 2
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note local bus services
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services Not served by rail replacement.
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