Weston-super-Mare Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 05:30 to 00:15
    Sunday - 07:00 to 00:00
  • Helpline No
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.

  • National Key Toilets

    The radar key is available from station staff.

  • Step Free Access

    Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Meeting point: Ticket office.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WSM.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    At the front of the station, platform 1 and 2

  • Sheltered No
  • Spaces 52
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details
    Address:
    Station Approach
    Weston-super-Mare
    BS23 1XY
    
    Name: Station Car Park
    Spaces: 120
    Charges:
    Daily: £6.00
    Weekly: £30.00
    Monthly: £70.00
    ThreeMonthly: £180.00
    Annual: £545.00
    Saturday: £4.20
    Sunday: £4.20
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

• Station Location & Directions
  • Latitude 51.34431671
  • Longitude -2.971681531

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 17:45
    Saturday - 06:10 to 17:45
    Sunday - 10:20 to 18:20

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Penalty Fares
    Train Operator: GW
    Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Smart ticketing is the easy way to buy your train tickets. There"?s no paper to worry about, so you can skip any queues at the station.

    More information at www.gwr.com/your-tickets/smart-tickets

• Taxi Information
  • Availability YES Yes
  • Note Taxi rank is available at the station.

• Other transportation
  • Rail Replacement Services

    Front of the station