Winchester Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 23:00
    Saturday - 05:45 to 23:00
    Sunday - 06:30 to 23:00
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Help points are available on all platforms
  • Helpline YES Yes
  • Helpline Contact Details 0800 5282100
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. This station has step-free access to all platforms. Access to Platform 1 (for trains towards London and Reading) is via ramp (1:18, 25m) from car park, drop-off etc.
    Access to Platform 2 (for trains towards Southampton and Portsmouth) is step-free from forecourt (NB forecourt slopes away at 1:10). 
    Platform 2 night gate has short 1:8 ramp.
    Access between platforms is via footbridge with lifts (available 24 hours), through subway (stepped) or via the street (745m, some narrow pavements and steep gradients)

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff help available until 23:00 daily

  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note Toilets are closed at 2030. The toilets are located on both platforms. The National key toilets are located on Platforms 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In both booking halls
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Winchester ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 20:30
    Saturday - 06:00 to 19:30
    Sunday - 07:00 to 20:30

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.06720512
  • Longitude -1.319703002

• Parking
  • Car Parking Details Parking 1:
    

    Weekend ticket available from 1200 Friday £7.90

    Off Peak from 1600 Monday to Saturday

    
    
    Name: Main Car Park and Decked Car Park
    Spaces: 411
    Charges:
    Off-peak: £3.50
    PerHour: N/A
    Daily: £9.30
    Weekly: £46.20
    Monthly: £138.90
    ThreeMonthly: £416.70
    SixMonthly: N/A
    Annual: £1379.00
    Saturday: £3.50
    Sunday: £3.50
    Note:

    Bank Holiday £3.50

    
    
    Number Accessible Spaces: 8
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    Weekend ticket available from 1200 Friday £4.80

    Off Peak from 1600 Monday to Saturday

    
    
    Name: Smart Car
    Spaces: 8
    Charges:
    Off-peak: £1.20
    PerHour: N/A
    Daily: £5.30
    Weekly: £26.50
    Monthly: £72.40
    ThreeMonthly: £217.20
    SixMonthly: N/A
    Annual: £718.20
    Saturday: £1.80
    Sunday: £1.20
    Note:

    Bank Holiday £1.80 

    
    
    Number Accessible Spaces: 7
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Winchester station
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 1 car park, platform 2

  • Note

    A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools. 

  • Sheltered YES Yes
  • Spaces 286
  • Type Compound

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WIN.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Station Hill Bus Stop