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Wrexham General Train Station

Wrexham General

Wrexham General station
Station Approach
Regent Street
Wrexham
Wrexham
LL11 1EL

GET DIRECTIONS

Ticket office opening hours:

Saturday - 07:25 to 16:55
Sunday - 09:30 to 17:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Helpline 1
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key.
    • Step Free Access

      Category B

      Step free access to Platform 1 (to Shrewsbury) from the station forecourt.  Step free access to Platforms 2 (to Chester) and 3 (Wrexham - Bidston Line) via a footbridge and lifts

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help No platform staff available at the station however assistance is provided by the Conductor on the train.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note Outside the station entrance
    • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Saturday - 07:25 to 16:55
      Sunday - 09:30 to 17:00
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 53.05025036
    • Longitude -3.002453051
  • Parking
    • Car Parking Details

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 08450 507 080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 68
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices.   



      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      - open 24h
      - open 24h
      Url: http://www.ncp.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Wrexham General station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Location at the station front
    • Note

      10 hoops

    • Sheltered YES Yes
    • Spaces 20
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Restrooms
    • Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
    • Toilets YES Yes
    • Baby Change No
  • Other transportation
    • Rail Replacement Services Wait at bus stop in station car park
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