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Becoming a supplier

At Grand Central, we achieve success by working with our customers (internal and external), delivering our commitments to our customers and attaining customer satisfaction. That's our strategy.

Suppliers are a big part of this strategy.

The reality is that our business environment is more competitive than ever before and Grand Central needs suppliers who demonstrate a commitment to continuous improvement, and who can help us deliver a product better, faster and smarter. Working with our management teams in a long-term business environment will strengthen our supply chain and the integrity of the components of our services.

To be successful, first, become familiar with Grand Central products/services. Knowing what we service, purchase and areas of immediate need will help you evaluate your opportunities and prepare information on your capabilities targeted to our requirements.

If what your firm provides complements Grand Central' products and services, the next step is to market your firm and capabilities by sending your details to finance@arrivatrains.co.uk

Suppliers are selected on the basis of a firm's ability to satisfy Grand Central's requirements, which include quality, price, delivery and continuity of supply, capacity and reliability.

Supplier Regulations

To ensure that all suppliers of Grand Central abide by our expected behaviours and practices, we have included a list of Grand Central and Arriva policies for your reference.