Skip to main content

Standalone QTT

Page Title

News & Press

The latest news and information from Grand Central railway. Updates on our company, our community outreach and developments in the wider rail industry. For enquiries, please contact pr@grandcentralrail.com.

For media assets and downloads, please visit our media centre.

Grand Central Media Centre

Grand Central Rail Takes Passenger Safety Award At The UK Rail Industry Awards

Grand Central Rail has scooped the prestigious Passenger Safety award at the UK Rail Industry Awards as a result of its collaboration with Yorkshire children’s author Chris Madeley.

The partnership was recognised for its production of ‘The Cones’, a series of fictional children’s books…

View more14 February 2017
Grand Central Continues To Achieve Top Scores in Passenger Satisfaction Survey

Grand Central Railway has been revealed as one of the highest rated long distance train operators for customer satisfaction.

Figures released today by Transport Focus reveal that 91% of passengers were satisfied, or very satisfied, with Grand Central services in the Autumn 2016…

View more24 January 2017
Grand Central rail invests in new station ambassadors in Thirsk & Northallerton

Rail passengers in Thirsk and Northallerton will benefit from an enhanced and safer travel experience thanks to the launch of Grand Central Rail’s award-winning Station Ambassador programme in the area.

The programme, which has seen success over the last few years in Hartlepool,…

View more22 January 2017
Grand Central Rail Maintains Top Satisfaction Scores With Passengers

Consumer magazine, Which? has published research that once again puts Grand Central Rail amongst the top train operators for customer satisfaction. Achieving a 72% satisfaction score, Grand Central has been revealed as Britain’s highest-rated long distance operator in the UK. 

View more20 January 2017